Privacy Policy

Your privacy is important to us. This policy explains what data we collect and how we use it.

1. Information We Collect

We collect:

• Your email address for account creation and authentication
• Watch history and progress for continue watching
• Favorites you save to your account
• Payment-related details you enter at checkout (such as email and phone), which are collected by Razorpay when you pay for a movie

2. How We Use Your Information

We use your information to provide and improve StreamLume, authenticate you, remember watch progress and preferences, unlock paid movies on your account, and handle support or refund requests.

3. Payment processing

Movie payments are processed by Razorpay. When you pay, Razorpay receives the information needed to complete the transaction (for example amount, your contact details on the payment form, and payment method data). Razorpay processes that data under its own privacy policy. We do not store your full card or UPI credentials on StreamLume.

4. Data Storage

Your StreamLume account data is stored using industry-standard practices. We use Supabase for database storage. We do not sell your personal information.

5. Cookies

StreamLume uses essential cookies to maintain your session and authentication state. We do not use advertising cookies.

6. Data Retention

We retain your account data for as long as your account is active. Movie unlock records may be kept as needed for access control, refunds, and fraud prevention. You may request deletion of your data by contacting us.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at hello@streamlume.com

9. Changes

We may update this Privacy Policy from time to time and will notify you of significant changes via email.

10. Contact

For privacy-related queries: hello@streamlume.com